Internal Information Channel

This Internal Information Channel (or Whistleblower Channel) is the official mechanism for reporting breaches of European Union law or actions or omissions that may constitute serious or very serious criminal or administrative offences, in accordance with Article 2 of Law 2/2023 of 20 February on the protection of persons who report regulatory breaches and on the fight against corruption.

Other types of communications may be submitted through this Channel; however, only reports that meet the legal requirements of Law 2/2023 will be eligible for the protection measures established therein.

The protection provided under Law 2/2023 does not apply to:

Interpersonal conflicts.
Information that is already publicly available or does not add new relevant facts compared to previous reports.
Information based exclusively on rumours or unlawfully obtained information.

General Principles

The Internal Information Channel operates under the following principles:

Confidentiality: The identity of the reporting person and any information provided will be treated confidentially.
Respect for Rights: The rights of both the reporting person and the persons concerned will be respected throughout the procedure.
Prohibition of Retaliation: Reporting persons will be protected against retaliation in accordance with applicable law.
Proportionality and Impartiality: All reports will be handled objectively and fairly.
Procedures and Deadlines: Reports will be managed in line with established procedures and legal time limits.
Data Protection: Personal data will be processed in compliance with applicable data protection regulations.