Violet Ka I Pun
Western Norway University of Applied Sciences, Norway
Enabling Highly Automated Cross-Organisational Workflow Planning
Workflow planning is one of the most crucial digital transformation activities. Planning cross-organisational process workflows requires knowledge from multiple domains. In addition, it also requires an overview of how these workflows interact with each other wrt. the dependency on both shared resources and on execution order. Currently, workflow planning is still largely a manual process relying on human experts.
This talk is about some preliminary results of the project CROFLOW, which aims at providing decision support for optimising workflow planning for cross-organisational processes and participant experience, based on abstract executable models. The work intends to provide automation for coordination of tasks and resources, bottleneck discovery, and dynamic revisioning for concurrent workflow models, which consequently are used to provide decision support for optimal workflow planning and participant experience.